FAQs: Transfers & Rollovers

Find answers that show you how easy it is to transfer your account

Change is never easy, unless you’re transferring your account at another firm to Trade Prime Station. In fact, it’s simple and hassle-free. Here, you’ll find straightforward answers about transferring your account from another firm.

How do I transfer my account from another firm to Trade Prime Station?

Transferring your account to Trade Prime Station is quick and easy:

- Open your account using the online application.

- Once your account is open, you can log in and go to My Account > Account Transfer or use the Mobile Website to transfer your account.

- The name(s)/title on the account being transferred must match the name(s)/title on the receiving Trade Prime Station account.

- After your transfer is complete, you can add or remove account owners on your Trade Prime Station account. You can also establish other Trade Prime Station accounts with different titles, and you can transfer money between those accounts.

 

How do I transfer assets from one Trade Prime Station account to another?

- Simply complete the online Internal Account Transfer Form.

- Be sure to include both account numbers and a detailed description of the assets to be transferred (such as the exact amount of cash and/or number of shares of each security you wish to transfer). If you wish to transfer everything in the account, specify "all assets."

- The form must be signed and dated by all account owners of the delivering account (the account the funds are being transferred from). However, if a debit balance is part of the transfer, the receiving account owner signature(s) also will be required.

- All contributions to an IRA must be made in cash and you must include a completed IRA Deposit Slip with your form. Please contact Trade Prime Station at 1-800-669-3900 for information on additional exceptions for IRAs.

Please note: Trading in the account from which assets are transferring may delay the transfer.

How do I transfer shares held by a transfer agent?

Contact your transfer agent and obtain a current account statement, then submit your account statement to Trade Prime Station along with a completed Trade Prime Station Transfer Form. Be sure to indicate how you would like your shares transferred by making a selection in Section 3-D of the form.

Please note: The registration on your account with the transfer agent must match the registration on your Trade Prime Station account.

How do I complete the Account Transfer Form?

- Open your new account online and follow the step-by-step tutorial.
- To transfer to an existing Trade Prime Station account, print the Account Transfer Form and follow the instructions below:

Guidelines and What to Expect When Transferring
Be sure to read through all this information before you begin completing the form. Contact us if you have any questions.

Information about your Trade Prime Station Account
- Write the name(s)/title of the account as it appears on your Trade Prime Station account. If you do not already know the number of the Trade Prime Station account into which you are transferring, leave the account number section blank.
- You must complete the Social Security Number or Tax ID Number section(s) because your transfer cannot be processed without this information.

Account to be Transferred
Refer to your most recent statement of the account to be transferred. Be sure to provide us with all the requested information.

Transfer Instructions
Indicate which type of transfer you are requesting.
If the assets are coming from a:

Brokerage account: indicate whether your transfer is to be TOTAL or PARTIAL by checking the appropriate box. To do a PARTIAL transfer, you must list specific assets and quantities in the spaces provided on the transfer form.

Mutual fund company:
- When transferring a mutual fund held in a brokerage account, you do not need to complete this section. Instead, please complete either the TOTAL Transfer Section or PARTIAL Transfer Section of the form. Some mutual funds cannot be held at all brokerage firms. This typically applies to proprietary and money market funds. These funds must be liquidated before requesting a transfer.

- List the fund name and mutual fund account number to be transferred. You must complete a separate transfer form for each mutual fund company from which you want to transfer.

- You may, however, list several funds on one transfer form, provided they are all held at the same mutual fund company. You will need to choose if you want each fund to TRANSFER AS SHARES or to be LIQUIDATED and transferred as cash to your Trade Prime Station account. If you choose to transfer shares, you must also choose whether you would like FUTURE CAPITAL GAINS AND DIVIDENDS reinvested into shares or paid in cash.

CD, Life Insurance, or annuity: If you are transferring a Certificate of Deposit (CD), please indicate (with your initials) if you want to redeem your CD immediately or at maturity. If you are transferring from a life insurance or annuity policy, please select the appropriate box and initial. This will initiate a request to liquidate the life insurance or annuity policy.

Direct Rollover:

- Transfers from a qualified retirement plan are typically completed by following instructions from the administrator of the plan. You may not need to complete a Trade Prime Station Account Transfer Form. Please check with your plan administrator to learn more.

- Rollover IRAs held at another institution can be directly transferred into a Trade Prime Station IRA by completing the Trade Prime Station External Account Transfer Form.*

- In all other cases, please complete an Online Account Application. (To open this IRA, Trade Prime Station requires you to be of legal age in your state of residency.)

Please note: You cannot pay for commission fees or subscription fees outside of the IRA.
*At this time, Trade Prime Station is unable to directly roll over a qualified retirement plan to a Roth IRA. Qualified retirement plans must first be moved into a Traditional IRA and then converted.

Transfer Agreement: All authorized Trade Prime Station account owner(s)/trustee(s) must sign in the space(s) provided. Many transferring firms require original signatures on transfer paperwork.

Remember to do the following:

- Include a copy of your most recent statement with your account name(s)/title clearly shown.

- Complete Sections 2 and 3 in full.

- Complete the appropriate information in Section 4.

- Make sure your account title in Section 2 matches the account title in Section 3.

- Sign in Section 5 that you are an account owner or trustee.

- Please contact a New Client consultant if you want help completing the Account Transfer Form .

 

How long will my transfer take?

This depends on the type of transfer you are requesting:

Total brokerage account transfer:
- Most total account transfers are sent via Automated Customer Account Transfer Service (ACATS) and take approximately five to eight business days upon initiation. ACATS is a regulated system through which the majority of total brokerage account transfers are submitted. Transfers coming from some smaller firms, which are not members of the National Securities Clearing Corporation (NSCC), which is responsible for regulating and governing the ACATS system, are processed as non-ACATS transfers. Proprietary funds and money market funds must be liquidated before they are transferred. Please complete the online External Account Transfer Form 

 - The transfer will take approximately 5-8 business days upon initiation.

Partial brokerage account transfer:

- List the specific number of shares for each asset to be transferred when you complete the Transfer Form. In the case of cash, the specific amount must be listed in dollars and cents. This type of transfer is processed as a non-ACATS transfer. Please complete the online External Account Transfer Form.

- The transfer will take approximately 3 to 4 weeks from the date your completed paperwork has been received.

Mutual fund transfer:

- This section refers only to those mutual funds that are held directly with a mutual fund company. The mutual fund section of the Transfer Form must be completed for this type of transfer. You may enter several funds (individually) on one Transfer Form, providing they are all held at the same mutual fund company. You must choose whether you want each fund to be transferred as shares or to be liquidated and transferred as cash. This type of transfer is processed as a non-ACATS transfer. Please complete the online External Account Transfer Form.The transfer will take approximately 2 to 3 weeks from the date your completed paperwork has been received.

Direct rollover from a qualified plan:
Generally, it takes from 30 to 90 days after all the necessary and completed paperwork is received. The actual time frame is dependent on the plan administrator’s processing time, so please contact your plan administrator for details.

Bank/CD/Annuity transfer:

- Please send a personal check. CDs and annuities must be redeemed before transferring. When transferring a CD, you can have the CD redeemed immediately or at the maturity date. If transferring at the maturity date, you must submit your transfer request to us no later than 21 days before the maturity date. Annuities must be surrendered immediately upon transfer. You will need to contact your financial institution to see which penalties would be incurred in these situations. This type of transfer is processed as a non-ACATS transfer. Please complete the online External Account Transfer Form.

- The transfer will take approximately 3 to 6 weeks from the date your completed paperwork has been received.

Internal Trade Prime Station transfer:

- Transferring assets between two Trade Prime Station accounts requires an Internal Account Transfer Form. (IRAs have certain exceptions. Please contact Trade Prime Station for more information).


Your completed form must include both account numbers and a detailed description of the assets to be transferred (such as the exact amount of cash and/or number of shares of what security, or specify "all assets"). The form must be signed and dated by all account owners of the delivering account (the account the funds are being transferred from). However, if a debit balance is part of the transfer, the receiving account owner signature(s) will also be required. All contributions to an IRA must be made in cash and you must include a completed IRA Deposit Slip with your form.

Please note: Trading in the delivering account may delay the transfer.

- The transfer will take place approximately 3 to 5 business days from the date your request is received by our Internal Transfer Department.

How much will it cost to transfer my account to Trade Prime Station?

We do not charge clients a fee to transfer an account to Trade Prime Station. However, there are sometimes fees attached to holding certain types of assets in your Trade Prime Station account. For example, non-standard assets - such as limited partnerships and private placements - can only be held in Trade Prime Station IRAs and will be charged additional fees.

Delivering firms will usually charge fees to transfer the account out, which may result in a debit balance once your transfer is completed. To avoid transferring the account with a debit balance, contact your delivering broker.

Can I transfer an existing debit balance and/or options contracts to Trade Prime Station?

If you are transferring a margin and/or options account with an existing debit balance and/or options contract, please make sure you have been approved for margin/options trading in your Trade Prime Station account. Please refer to your Margin Account Handbook or contact a Trade Prime Station representative to ensure that your account meets Trade Prime Station's margin requirements.

IRA debit balances:
Many firms will charge fees to transfer your account, which may result in a debit balance after your transfer is completed. Debit balances must be resolved by either:

- Funding your account with an IRA contribution (IRA contributions must be in accordance with IRS rules and contribution limitations)

Or

- Liquidating assets within your account. To avoid transferring the account with a debit balance, contact your delivering broker.

Transferring options contracts:
If your account transfer includes options contracts, the transfer of your entire account could be delayed if we receive your properly completed transfer paperwork less than two weeks before the monthly options expiration date. In this case, your contracts may be exercised or assigned by the firm from which you are transferring your account. Your transfer to a Trade Prime Station account will then take place after the options expiration date.